SMCORP respects its customers and their right to privacy. The Privacy Policy below describes the personal information we may collect from our website customers, the purposes for which we collect it, how we use it, and the circumstances under which we may share it with third parties. This policy also outlines the choices available to you regarding the collection, use, and disclosure of your personal information.
SMCORP is committed to not collecting, using, or disclosing personal information except in accordance with this policy.
By visiting the website http://smcorp.ca/, you agree to the terms and conditions of this policy. Should our policy change, we will notify you by posting an update on our website. If you continue to use the website after an update to our policy is posted, you indicate your acceptance of the changes and are bound by them. It is your responsibility to regularly review this policy and any changes to it.
INFORMATION PROTECTION
What type of information does SMCORP collect?
If you save personal information on our website (by creating a user account or choosing a password, searching for products, placing an order, or providing information in your account) or if you send us personal information through any form of electronic communication (communication via Facebook, by telephone, by participating in a contest, completing a survey form, or entering a promotion), we may obtain and store that information.
The SMCORP website is intended for adult use only. SMCORP does not collect any personal information from children aged 13 and under. Individuals aged 13 and under should not use the SMCORP website or provide personal information to SMCORP.
Does SMCORP collect information about me?
SMCORP may use your personal information to:
Process your orders and answer your questions
Send you the products you ordered and send them to friends, family members, or colleagues
3. Stay in touch with you and provide you with personalized service
4. Contact you to send you promotional materials or additional information about our products
5. Conduct market research and performance studies to evaluate our customer service, measure our performance, enhance your customer experience, and improve our products. You can choose at any time whether or not to receive our promotional materials.
Does SMCORP share information about me with third parties?
When you visit the website http://smcorp.ca/, purchase products online, or participate in a contest, survey, or promotion, we may use information about you to send you promotional materials and additional information about our products.
We do not sell or rent your personal information to third parties as required by law.
We may share your personal information with third parties outside our group for processing purposes, in accordance with agreements that prohibit these third parties from using or disclosing personal information for any purpose other than processing it, and that require them to implement security mechanisms appropriate to the sensitivity of the information.
We reserve the right to disclose your personal information when required by law, in connection with legal proceedings, in response to requests from law enforcement authorities, and, if necessary, to protect the property, interests, and rights of SMCORP.
How can I manage my preferences regarding receiving promotional information?
Please contact us to let us know your preferences or if you no longer wish to receive promotional material from us.
What is a cookie and how are cookies used on the SMCORP website?
Cookies are small data files that a website sends to your computer's hard drive. They record your preferences so that your subsequent visits to the website are more efficient. Cookies can record various pieces of information, including the number of times you visit a website, your purchase history, your registration information, and the number of times you visit a particular page or other element of the website. The use of cookies is common practice on most major websites to improve customer service. Most browsers are designed to accept cookies, but this can easily be changed to block them; your browser's help files contain information on blocking cookies, detecting cookies sent to you, and disabling them. However, it is important to know that without cookies, you will not have access to certain website features and therefore will not be able to fully enjoy the site. We may use cookies to understand your preferences and track your activity on the website http://smcorp.ca/.
How can I access or modify my personal information, withdraw my consent, or submit a request for information or a complaint regarding this policy or SMCORP's privacy practices?
SMCORP ensures that the personal information it collects is as accurate, complete, and up-to-date as necessary for the purposes for which it is used. You have the right to request access to the personal information we have collected about you and to correct it if necessary. You can send such a request, or any questions or complaints regarding this policy or SMCORP's privacy practices, in writing to our Privacy Officer by email at marketing@smcorp.ca.
How long is personal information retained?
We retain your personal information only as long as reasonably necessary for the purposes outlined in this policy or as required by law.
How is personal information protected?
We have implemented appropriate measures to maintain the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification, taking into account, in particular, its sensitivity and the purposes for which it is used. Furthermore, we require all SMCORP employees, agents, and representatives to comply with this policy.
Effective Date: April 23, 2019